In order to perform Netgear extender setup without any hassle, the EX3700 extender should connect to your home router. However, if you’re facing issues while trying to connect your WiFi devices, then you’re in big trouble! But, worry not! Like every issue, this one has a solution too. Walk through the troubleshooting steps mentioned in this post and learn how to fix the ‘Netgear EX3700 extender not connecting to router’ issue.
Why is EX3700 Extender Not Connecting to Router?
Wondering why your Netgear EX3700 extender is refusing to connect to the router? Well, wonder no more! Outlined below are the main culprits that are causing the issue:
- The Ethernet cable connecting your WiFi devices is either worn out or damaged.
- Your EX3700 WiFi range extender is placed away from the router.
- The WiFi signals of your extender are getting interrupted.
- The firmware of your Netgear range extender is not updated.
- Improper Netgear EX3700 setup.
So, these were some of the major reasons behind the Netgear EX3700 extender not connecting to router issue. Now, keep reading to get acquainted with the troubleshooting tips to resolve the issue.
Solved: Netgear EX3700 Extender Not Connecting to Router
Check the Ethernet Connection
Start by checking the Ethernet cable connecting your Netgear EX3700 extender and the router. Chances are that the cable connecting your WiFi devices is damaged which has caused all the fuss. To troubleshoot the issue, it is recommended that you replace the Ethernet cable with a new one.
Place Your Devices in Close Proximity
If the aforementioned step didn’t help you get rid of the issue, then that’s probably because there’s too much distance between your WiFi devices. Check if what we are talking about is true. If it is, reduce the distance between your Netgear EX3700 extender and router.
Now, try to connect your EX3700 extender to the WiFi router. Any luck?
Perform Netgear Firmware Update
Is the firmware of your Netgear EX3700 extender updated? Probably not! Otherwise, you wouldn’t be facing this issue. But, the good news is that you still have time to fix it. So, update the firmware of your extender right away! No idea about how to do that? No problem! It is recommended that you get in touch with our well-versed experts.
Caution: Do not perform any background activities while the firmware of your Netgear EX3700 extender is getting updated. Or else, the process may get disrupted.
Avoid WiFi Interference
WiFi interference can also lead you to the ‘Netgear EX3700 extender not connecting to the router’ issue. Thus, keep your WiFi range extender away from devices and appliances like cordless phones, microwave ovens, washing machines, baby monitors, refrigerators, Bluetooth speakers, treadmills, televisions, etc. Also, avoid placing your EX3700 extender in corners, or near concrete walls and reflexive surfaces.
Reset Your Netgear EX3700 Extender
Although the above-mentioned steps will help you resolve the ‘Netgear EX3700 extender not connecting to router’ issue, if they don’t, then perform factory default reset.
Here are the guidelines that’ll help you restore your WiFi device to the factory default mode:
- Firstly, ensure that your extender is receiving an adequate power supply.
- Then, find the Reset button located on your EX3700 extender.
- Once found, take an oil pin, toothpick, or any other sharp object to press the button.
- Press and hold the button for some time before releasing it.
After performing factory default reset, try to connect your Netgear EX3700 extender to the router, access mywifiext, and configure your device again.
The Bottom Line
This was all about how to troubleshoot the ‘Netgear EX3700 extender not connecting to router’ issue. Let’s hope that the tips mentioned in this post helped you connect your WiFi devices without any hassle. On the off chance, you’re still facing the same issue, then waste no more time in reaching out to our technicians.