Troubleshooting Guide to Fix Not Working Issue not working

Whenever you try to log in to your Netgear wireless range extender, do you often come across the not working issue? Well, that can’t be good. Not being able to access will stop you from changing the WiFi password of your extender, updating its firmware, managing profiles, etc. In this way, you won’t be able to make the most of your Netgear extender. But, worry not; we can help you fix the issue at hand.

However, before we do that, you need to become familiar with the reasons stopping you from logging in to your extender via Read on.

Possible Reasons: Not Working Issue

Here are some common factors contributing to the not working issue: incorrect web address used, device not connected to Netgear_ext SSID, outdated web browser, technical glitches, distance between your extender and router is immense, WiFi interference, installed antivirus software, unstable Ethernet connection, etc.

Our experts are not concerned about what might have led you to the not working issue because they are more focused on helping you out. Thus, take the help of the hacks given below in order to resolve the issue at hand.

Solved: Not Working Issue

1) Use the Correct Web Address

As mentioned above, the use of an incorrect web address is one of the many reasons that might have caused the not working issue. To troubleshoot it, make sure that you type the correct web address in the address bar of your web browser. Do cross-check the entree before hitting Enter.

Precaution: Avoid typing the web address of your Netgear wireless range extender in the search bar of your browser.

2) Update Your Web Browser

Check whether the web browser that you are using to access is updated or not. If not, what are you waiting for? Update your browser to its latest version right away.

What happened? Are you not sure about how to execute the process? Well, in that case, it is recommended that you reach out to our technical experts.

3) Check the Ethernet Connection

Another thing that you can do to get rid of the not working issue is to replace the damaged Ethernet cable connecting your Netgear extender and router.

If doing so doesn’t pay off, then our experts recommend that you connect your devices wirelessly. Just ensure that the connection between them is stable.

4) Disable the Antivirus Software

We are very much aware of how antivirus software protects your device from viruses, blocks spam, and keeps hackers and data thieves at bay. However, at times, you might find it difficult to access local websites like because of the antivirus software installed on your device.

Therefore, it is recommended that you disable the antivirus software on your device temporarily. Once done, try to perform Netgear extender login via or

5) Reboot Your Netgear Extender

If nothing has worked for you so far, consider rebooting your Netgear wireless range extender. Take the help of the following steps and learn how to give your device a restart:

  • Disconnect your extender from your home router.
  • Turn off your extender and unplug it from the socket it is currently plugged into.
  • Hold on for some time.
  • Plug your extender back into its wall socket and turn it on.
  • Reconnect your Netgear extender to your home router.

Whether you have performed Netgear EX6100 setup or configured any other extender model at your home, this process will remain the same for all.

Wrapping Up

Coming across the not working issue is quite common. However, if you carefully walk through the instructions mentioned above, you’ll surely be able to resolve the issue. On the off chance you are still not able to get the issue fixed, it’s high time that you get in touch with our technical experts.