Netgear Extender Won’t Connect to Router After Router Updated

Netgear Extender Won’t Connect to Router

A WiFi range extender takes in its input signals from the host router to extend the signals further. That means the extender has to be connected to the main gateway or the host router to do its job. Without this connection, the extender is of no use. Many users reported the extender getting disconnected from the host router after they updated the firmware on their routers. Every device needs a software update. So does your router. But if the Netgear extender won’t connect to router after the router’s firmware is updated to the latest version, then there is a problem.

Want to know the remedies for the problem? Keep on reading ahead to know what can be done if you are stuck in such a situation.

Netgear Extender Won’t Connect to Router: The Solution!

Verify certain things before you go to the main troubleshooting section:

Have You Updated the Router Correctly?

Ensure that the router is updated in the right manner. If the firmware on the router is not updated yet then let the update get completed. Log in to the router and check its firmware version. If it is not updated then you should update the router once again and see if the issue is resolved or not.

Are the Devices Properly Connected?

A possibility is that the Netgear extender is not properly connected to the host router which is why the extender is not working. A faulty cable can be a reason for this. Use an alternative cable and then see if the Netgear extender gets connected to the router or not.

In the event of a wireless connection between them, you should bring the devices closer to each other so that they can connect easily.

Is the Power Supply to Devices Consistent?

In case the router is not powered up completely, then also the Netgear extender won’t connect to router. You should thus make sure that the router is fully booted up and the power supply is adequate. Plug it into an alternative wall outlet if the one in use is damaged.

Check the same with the Netgear extender as well. Even it should be booted up properly.

Fix Netgear Extender that Can’t Connect to Router

After verifying what is said above, if you are still facing the same issue, i.e. the Netgear extender won’t connect to router after the router is updated, then try the solutions highlighted next:

Perform a Power Cycle

Without thinking much about it, perform a power cycle of the whole network. Power down the extender and the router. Remove the cable connecting them. Also, unplug them from the wall sockets. Wait for some time now. After about 5 minutes, connect the devices and plug them in. Power them up. Are the devices getting connected now or does the issue persist?

Upgrade the Netgear Extender

Your Netgear extender might need an upgrade as well. Is it running on the latest firmware version? No? Then get it updated right away. Log in to your extender on a PC using If refused to connect then use the default IP address to log in. After logging in, get the firmware updated on your extender.

Downgrade the Firmware on the Router

So the Netgear extender won’t connect to router even now? Many a time the firmware versions on the devices are not compatible with each other. The firmware version that you have installed on your router may not be compatible with the firmware on the extender which is why the devices are not getting connected. You need to log in to the router once again and downgrade its firmware version. If needed you may also need to downgrade the firmware on your Netgear extender that you updated just now. The process is almost the same as updating the firmware. You can refer to the user manual for more help regarding the firmware downgrade process.


The solutions highlighted in this post should be able to help you with the Netgear extender won’t connect to router upon firmware update issue. We are hoping that your extender is now well connected to the router and you can now access internet signals from your extender without any trouble.